APPOINTMENT SCHEDULING Booking and rescheduling appointments across multiple providers are the sort of tasks RPA handles with ease, relieving administrators of a significant burden while streamlining the patient experience.
ANALYSING MEDICAL DATA Collecting and analysing patient records swiftly and securely provides invaluable insights from both a medical and an administrative viewpoint, as well as accelerating the vital business of patient care.
DATA INTEROPERABILITY Making health data available and usable by multiple stakeholders in the industry aids holistic treatment and diagnosis and provides a joined-up experience for the patient.
FINANCIAL PROCESSING Automating insurance claims, invoicing, accounts payable and other financial processes creates cost savings and the opportunity to provide transparency and self-service tools to the patient through digital channels.
QUALITY MONITORING Quality standards in the healthcare industry are necessarily high and rigorous, creating a significant monitoring burden. RPA can be used to automate monitoring processes and reporting to ensure compliance with reduced effort.
PRIVACY AND SECURITY Privacy protocols can be built into any automation process, ensuring 100% compliance with policies designed to protect patient data and securing it away from potential human error.