The automation endgame of enhanced productivity, agility, employee and customer experience – this is understood.
The start point – the right processes and use cases, which technologies and vendors, the who, how, speed and scale, – this is often less clear. And for good reason. It’s a complex set of decisions.
We have a proven track record of engineering successful automation initiatives across multiple sectors, so we understand how to build effective programs from the ground up.
We help establish the program operationally, technically and culturally, finding the high-value opportunities and delivering quick wins to prove the business case for automation. Using our Converge automation lifecycle platform we hardwire best practice, assure code quality and deliver robust governance and ROI reporting.
By taking a holistic, pragmatic and tailored approach, we accelerate adoption and impact from day 1 and lay the foundations for successful scaling of programs.
The best time to start your automation may have been five years ago. But don’t worry, the second best time is now, and we can help.
Talk to us about starting your automation journey in the most effective way
Accelerating automation is key but it’s not simple.
Automation programs can stall as a result of process backlogs or lack of technical capability. In some instances, use cases do not identify additional technologies that are required. Sometimes everything is working well and organisations just need a partner who can help harness the benefits more rapidly.
Whatever situation you’re in, our automation engineers can pinpoint issues and employ measures to counteract them or identify opportunities and employ measures to seize them.
Backlogs are cleared through rapid assessment, capabilities are strengthened through our Academy, and governance is improved by establishing a clear automation operating model. Even when no obstacles exist, embedding expertise or deploying our Converge automation lifecycle platform means we can turbocharge your automation.
Talk to us about accelerating your automation progress
While automation adoption is inevitable, we know Automation success is not.
Many clients come to us after suffering false starts. These can be caused by lack of internal buy-in or infrastructure, stability issues, or simply starting with processes that are difficult to implement and hard to get the desired results from.
Whatever the reason, we can find a way to get your automations back on track and delivering a significant impact on enterprise performance.
We have set up over 50+ Automation Centers of Excellence and have developed the Roboyo Health Check Model to thoroughly assess failing programs at speed. This enables our automation engineers to identify technical and organizational pain points quickly and create solutions to course correct.
We can onboard failing automations into our Digital Workforce Support environment to ensure smooth operations. If desired, we can run your entire automation ecosystem with zero up front cost through our As-a-Service delivery model.
Whatever you need, whatever it takes, we have the expertise and experience to transform a false start into an automation program that drives next level results.
Talk to us about how we can make your automation program a success
There are many obstacles on the path to automation scale.
In some cases, it’s a case of taking a successful program to scale. In other instances, more mature programs can lack the capacity or capability to go beyond the initial scope.
We apply an ‘engine for growth’ to remove any obstacles to scale. This includes Automation Lifecycle Management (ALM) which drives excellence, value and management, as well as Automation DevOps capabilities.
From an organizational perspective, we have a pragmatic and proven methodology to boost the automation pipeline. From a technological perspective, we have a clear tech radar for the most important emerging technologies and know how to connect them to your existing technology stack to realize valuable synergies.
Financially, we have funding models that provide instant ROI. Strategically, we can advise on governance so, as your programs scale and mature, business value is increased, tracked and reported.
Talk to us about how we can scale your automation and its business impact.
Whether it’s understanding what’s wrong or what’s next, we can assess your current automation effectiveness and establish the best way forward.
As an expert partner, we can answer tough questions – is the technical and governance set up correctly? Are the right partners in place?
As an honest ally, we can also ask tough questions – is the automation program embedded in the right function and team? Is the mix of in and outsourcing correct?
We have a full range of assessments that we use to evaluate every aspect of your automation program. We then provide a maturity score and recommendations for each area.
It means that, whatever questions or doubts you have, we can provide an objective assessment of your automation today, and provide a clear roadmap for higher performance, higher value automation tomorrow.
Talk to us about how we measure the effectiveness of your automation
We have learnt that optimising automation’s value to the enterprise centers around four premises. Automating the right processes, tracking that automations are delivering target outcomes, operating a lean automation ecosystem and looking beyond RPA to the full spectrum of emerging technologies.
Through our Rapid Process Assessment, we use a top-down and bottom-up methodology to find and exploit high-value automation opportunities.
The Cockpit module of our Converge Platform allows rigorous tracking of business value and our outcome-focused approach means we bring a proven and vendor independent technology toolset.
This ‘Core Four’ system avoids net benefit erosion and enhance automation’s value to the enterprise.
Talk to us about how we can increase the value of your automation
Effective, ‘always-on’ automations demand round the clock maintenance, which can require significant commitment of enterprise resources.
Our Digital Workforce Support service has high success and satisfaction ratings and covers everything from ‘experts-on-demand’ that work as an extension of your internal team, to infrastructure support and Automation-as-a-Service.
Our automation engineers run your automations smoothly and proactively against agreed quality and performance metrics.
We have a large and experienced Managed Services team who can onboard almost any process and embed best practice. This combination provides expert, cost-effective 24/7 automation support, leaving your team free to focus on greater scale and success.
Talk to us about how we can make next level automation performance pain free
Whether it’s from day one or when your automation program has reached steady state, adopting an outsource model is where simplicity meets ROI.
We take care of everything, from onboarding and managing existing processes, creating new automations and scaling operations in a way that realizes next level business impact.
You set the desired business outcome and we run your automation to achieve them.
Efficiencies and economies of scale enable a high quality and speed promise at a lower unit cost. If you’re starting your automation journey, our As-a-Service delivery removes upfront investment, providing a self-funding model that delivers immediate payback.
If your automations are in flight, it’s a cost effective and pain-free way to plug in specialist expertise to optimize performance and value, leaving internal resource to drive innovation elsewhere.
Talk to us about the benefits Automation-as-a-Service could deliver your business