Technologies

Task Mining

Capture real-time user interactions for streamlined automation design.

Rapidly capture efficiencies and ROI 

Task mining is carried out using software installed on individual users’ computers, or through workshops and interviews.

Roboyo uses both methods to generate a comprehensive and nuanced view of tasks that unnecessarily consume your employees’ time. 

Spot automation opportunities 

By analyzing user interactions, Task Mining pinpoints repetitive and rule-based tasks, quantifying their associated workload. This analysis is invaluable in prioritizing processes with the highest potential for automation. 

Enhance automation design 

Task Mining significantly enhances process documentation by capturing real user interactions. This provides an excellent foundation for designing and implementing automation solutions that closely align with actual workflow requirements. 

Understanding how users interact with applications ensures that automated processes are designed with a user-centric approach, leading to a higher level of user acceptance for the final automation solution. 

Discover how Roboyo’s Task Mining can transform your enterprise operations. 

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Task Mining provides detailed insights into user interactions, helping to identify automation opportunities, optimize processes, enhance automation design, and support ongoing monitoring and improvement.  

Use Cases

As-is Process Mapping As-is Process Mapping

As-is Process Mapping

Task mining automatically generates visual representations of real-world processes based on employee activity data. This helps identify inefficiencies, bottlenecks, and opportunities for improvement.

Bottleneck Indentification Bottleneck Indentification

Bottleneck Indentification

Task mining identifies bottlenecks by analyzing employee activity data and identifying areas where work is slowing down or causing delays. This allows organizations to take targeted action to improve efficiency.

Employee Productivity and Efficiency Employee Productivity and Efficiency

Employee Productivity and Efficiency

Task mining helps analyze employee activity data to identify idle time, optimize task prioritization, and assess workload distribution, improving overall productivity and efficiency.

Digital Transformation Digital Transformation

Digital Transformation

Task mining supports digital transformation initiatives by identifying opportunities for process redesign, automation, and integration, helping organizations modernize their operations.

Compliance and Risk Management Compliance and Risk Management

Compliance and Risk Management

Task mining helps ensure compliance with regulations, identify risks, and investigate incidents by analyzing employee activities, improving overall risk management.

Customer Experience Improvement Customer Experience Improvement

Customer Experience Improvement

Task mining provides insights into customer interactions, identifys pain points, and ensures compliance with SLAs, leading to improved customer satisfaction and employee training.

Operational Excellence Operational Excellence

Operational Excellence

Task mining helps organizations optimize processes, reduce waste, and drive continuous improvement, leading to operational excellence and a competitive advantage.

Automation identification Automation identification

Automation identification

Task mining identifies tasks that are suitable for automation by analyzing data and identifying repetitive or time-consuming activities. This enables organizations to streamline processes, reduce costs, and improve efficiency.

Software Partners

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JOLT

IS NOW A PART OF ROBOYO

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In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Jolt Advantage Group.

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AKOA

IS NOW PART OF ROBOYO

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In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired AKOA.

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LEAN CONSULTING

IS NOW PART OF ROBOYO

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In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Lean Consulting.

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PROCENSOL

IS NOW PART OF ROBOYO

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In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Procensol.

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