Identify the steps in a sales process that take the longest, or diagnose the root causes of delays across suppliers, products, or departments.
Pinpoint mistakes or gaps in IT systems, finding areas to automate and provide faster resolution times.
Turn data into foresight, providing customers with precise estimates, such as an accurate processing time for a loan application.
Illustrate the customer journey in a given channel by extracting data from CRM and ticket systems, identifying challenges and interactions between responsible agents and customers.
Press Release Roboyo strengthens consulting capabilities with strategic acquisition of Lean Consulting