What is Appian?

Appian is an industry-leading, modern ‘low-code’ platform that helps businesses manage their processes, cases, and customers more effectively.  

By combining business approaches such as Lean or Six Sigma with hyperautomation technologies like Appian, companies can achieve meaningful and continuous improvement. Learn more about our consulting services that fuse people, technology, and performance to create harmonious, human+ workforces, or read on to discover more about Appian. 

Workflow and case management software has existed for decades – but until the new ‘low-code’ tools like Appian and Bizagi, businesses had to buy software from vendors with little customization options and simply accept whatever functionality and look and feel it had. 

In other words, the software company would design what they thought a good workflow might be, and what case management looked like – and businesses had to adjust their processes to fit the software. 

Alternatively, businesses bought an off-the-shelf package and paid money to have it heavily configured. Or even worse, businesses had no choice but to build their own system from scratch, which could mean vast amounts of development time, hiring the right development team and starting from first principles. 

THE WORLD OF LOW-CODE SOFTWARE HAS CHANGED 

Now, businesses can buy a platform that allows them to quickly and easily configure the system to do what they want it to do. That’s the power of Appian and other similar solutions. This new wave of Low-code solutions is easy to use. Someone within a business with basic computer skills, can be trained within 2 weeks, in order to be up to speed on how to use Low-code software. They can begin to develop automation solutions business-wide and create efficiencies by reducing repetitive, stable process work. 

Appian is packed with capabilities such as: 

• Case Management 
• Workflow Management 
• Chatbots and virtual assistants 
• AI 
• Integrations with UiPath 

Roboyo is an agnostic hyperautomation professional services company, which allows us to approach a client’s business challenge with a variety of technological and platform solutions. We begin by applying business approaches such as Lean, Six Sigma, DMAIC and Kaizen to understand optimal workflow, we then take a customer-led approach and design automated processes to be simple, beautiful, error-proof and waste-free. 

If you’re looking to make your processes more efficient and better leverage their capabilities, book a meeting with our automation experts today. 

WHAT DOES LOW-CODE MEAN? 

Low-code generally refers to applications that use a simple interface to develop code – so, rather than having to write the code yourself, you can specify the outcome you want and the application will create it. 

Learning to use the software is made easier by ‘drag and drop’ visual interfaces. You still need to learn how to use the software, but to become an expert in a low-code platform like Appian is far easier than becoming an expert in .NET or Java. 

Because of this many companies can create development teams comprised of existing personnel instead of hiring new developers. 

Not having to write bespoke code to configure your Appian application has other advantages too – it’s far easier to troubleshoot when things aren’t working correctly. 

With Low-code applications, you can focus more on the design of the process and getting the right outcomes, faster and easier. There are no bottlenecks waiting for software developers to write lines of code. 

Applications like Appian are simple to integrate with other systems too. Instead of expensive and time-consuming complex system integration, Appian lets you connect with systems using API’s. In fact, it already comes with a bunch of custom APIs built-in or available in the Appian marketplace. 
 
Additionally, the software is flexible enough to have a dedicated development team work in complementary coding languages to integrate complex automation processes and even implement AI solutions too. Businesses can use software like Appian to solve both simple and complex cases generating business impact and value. 

Another advantage of Low-code solutions is that they have a fast time to market, from analysis to deployment, a company can swiftly achieve digital transformation. 

APPLY THESE INSIGHTS 

At Roboyo we use a combination of proven business and consulting methodology and hyperautomation technologies to see exactly where and when, within your business workflow, opportunities for continual improvement can be leveraged. 

 
Our consultants and automation engineers are ready to help your business create meaningful efficiencies and take it to the next level – book a meeting today.