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EMPOWERING BUSINESSES WITH NEXT LEVEL COMMUNICATIONS

Driving Innovation with Conversational AI

There has never been a time when it was more important to build and maintain strong relationships with customers and employees, and conversational AI is the key to doing so quickly and efficiently.

With the rapidly evolving business landscape, embracing intelligent automation technologies, such as Conversational AI, has become essential for businesses of all types. By leveraging these advanced solutions, organizations can streamline their operations, enhance efficiency, and unlock new opportunities for growth

How we can help

Roboyo deeply understands the challenges that organizations encounter in effectively managing intricate processes and maintaining a competitive edge.

Get in touch today to schedule a consultation and explore how Conversational AI can revolutionize your operations, drive operational excellence, and unlock unprecedented results.

About Roboyo

Roboyo is the world’s largest company specializing in intelligent automation solutions. We bring unmatched expertise and cutting-edge technologies to drive unparalleled efficiency and productivity gains for organizations.

From Robotic Process Automation (RPA) to Low-Code, BPM/Low Code development, Process Mining, Intelligent Document Processing (IDP) and Conversational AI, we have a comprehensive suite of solutions tailored to your specific needs.

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Impact of Conversational AI

46% manual time saved with conversational ai 46% manual time saved with conversational ai

The world’s largest restaurant chain achieved 46% reduction in manual time spent on IT issues by implementing CAI assistants.

47% less average handling time with conversational ai 47% less average handling time with conversational ai

One of the largest insurance company in the world reduced the AHT of IT support tickets by 47%, while providing 24/7 support for employees regardless of time-zones.

25% improvement of customer satisfaction with conversational ai 25% improvement of customer satisfaction with conversational ai

A France-based pharmaceutical company, achieved a 25% improvement in customer satisfaction after implementing virtual assistants.

CHALLENGES AND SOLUTIONS

COMMON PAIN POINTS

  • Providing efficient and personalized customer service as customer expectations continue to rise.
  • Training and developing employees to meet evolving business needs can be time-consuming and resource-intensive.
  • Making informed decisions in a fast-paced business environment with vast amounts of data.
  • Businesses often face limitations in terms of time and resources, making it difficult to accomplish all necessary tasks effectively.

BENEFITS DELIVERED WITH CONVERSATIONAL AI

  • Conversational AI can provide 24/7 support, answer frequently asked questions, and handle simple customer inquiries.
  • Conversational AI can deliver interactive and personalized training modules.
  • Conversational AI can analyze large data sets, identify patterns, and provide real-time analytics, enabling faster and more informed decision-making.
  • Conversational AI can automate repetitive tasks, streamline workflows, and optimize resource allocation, allowing businesses to do more with limited time and resources.

Common Use Cases for Conversational AI

Generate customer support tickets Generate customer support tickets

Generate customer support tickets

Fire off a squadron of RPA bots Fire off a squadron of RPA bots

Fire off a squadron of RPA bots

Drop client insights into your CRM Drop client insights into your CRM

Drop client insights into your CRM

Update customer contact information in your ERP Update customer contact information in your ERP

Update customer contact information in your ERP

Submit a time-off request in your HR system Submit a time-off request in your HR system

Submit a time-off request in your HR system

Schedule appointments with a field technician Schedule appointments with a field technician

Schedule appointments with a field technician

Compile analytics from different data sources Compile analytics from different data sources

Compile analytics from different data sources

Collect missing documents and pass them along to your Intelligent Document Processing (IDP) software for data extraction Collect missing documents and pass them along to your Intelligent Document Processing (IDP) software for data extraction

Collect missing documents and pass them along to your Intelligent Document Processing (IDP) software for data extraction

Key Areas for Conversational AI

Customer Support Customer Support

Customer Support

Conversational AI can handle customer inquiries, provide real-time assistance, and resolve common issues. It can offer automated self-service options and escalate complex problems to human agents when necessary.

Human Resources Human Resources

Human Resources

Conversational AI can automate employee onboarding, answer HR-related questions, provide self-service access to policies and procedures, and facilitate internal communication and engagement initiatives.

IT Helpdesk IT Helpdesk

IT Helpdesk

Conversational AI can offer self-service troubleshooting guides, answering common technical questions, and providing step-by-step instructions for resolving software or hardware issues. It can also assist in diagnosing problems and escalating complex cases to IT experts.

Finance & Accounting Finance & Accounting

Finance & Accounting

Conversational AI can automate routine financial tasks, providing real-time financial insights, and assisting with financial inquiries. It can streamline processes such as expense management, invoice processing, and financial reporting.

Software Partners

View all partners

Explore Services

Explore Services

  1. Hyperautomation
  2. BPM/Low Code
  3. Intelligent Document Processing (IDP)

  1. Robotic Process Automation (RPA)
  2. Lean Six Sigma Consultancy
  3. Automation Discovery

  1. Consultancy
  2. Managed Services
  3. Process Mining

We take care of your digital workforce so you focus on growing your business

Roboyo takes care of your digital workforce so you focus on growing your business

We offer dedicated monitoring and support, scalable expansion options, proactive maintenance, and strategic guidance for improvement. With Roboyo’s Managed Services, we provide the white glove support you need to focus on business innovation and providing a better experience to your customers.

Fill out the form above to get started.

KEY INSIGHTS

More than talk: How Conversational AI turns chats into action

More than talk: How Conversational AI turns chats into action

With Conversational AI, machines now do more than spout one-off replies; they’ve gotten better than eve…
Infographic: Conversational AI

Infographic: Conversational AI

Harness the power of Conversational AI and explore the common use cases, best practices and chatbot inter…
Spotlight on conversational AI

Spotlight on conversational AI

Conversational AI & Machine Learning expert Markus Benedikt shares his experience, expertise and vision f…
6 ways to get started with chatbots and voicebots

6 ways to get started with chatbots and voicebots

Interested in conversational AI, but still need to understand the use cases and business benefits? Markus…
Life after ChatGPT

Life after ChatGPT

With the increasing hype surrounding Generative AI, there are inevitably different arguments for and agai…
Intelligent Automation in Customer Service

Intelligent Automation in Customer Service

By integrating internal systems and back-office procedures with virtual assistants and conversational AI,…
Webinar On-Demand: AI-Powered Virtual Agents Webinar On-Demand: AI-Powered Virtual Agents

Webinar On-Demand: AI-Powered Virtual Agents

In this webinar Roboyo Practice Lead Markus Benedikt discusses how AI Virtual Agents can transform your o…
Conversational AI + ChatGPT = true Conversational AI + ChatGPT = true

Conversational AI + ChatGPT = true

Roboyo are teaming up with conversational AI platform experts boost.ai for a special breakfast event in S…

GET STARTED WITH CONVERSATIONAL AI TODAY.

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JOLT

IS NOW A PART OF ROBOYO

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In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Jolt Advantage Group.

OKAY

AKOA

IS NOW PART OF ROBOYO

akoa-logo

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired AKOA.

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LEAN CONSULTING

IS NOW PART OF ROBOYO

Lean Consulting & Roboyo logos

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Lean Consulting.

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PROCENSOL

IS NOW PART OF ROBOYO

procensol & roboyo logo

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Procensol.

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