Ideation and Prioritization: Selecting the Perfect Hyperautomation Use Case 

Author

Yuliya Harris

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Similarly, much like a home makeover, business transformations must begin…well, somewhere.    

As hyperautomation strategy experts, Alyssa Faustino and Yuliya Harris have guided many organizations in understanding the importance of selecting the right initial use case. Just as you would carefully choose the type of flooring for your kitchen – evaluating say, durability and aesthetics – identifying the perfect use case across business domains, from finance to supply chain to marketing and sales, is critical.  

An automation use case must take into consideration factors such as downstream/upstream business impacts, change management, and the expected return on investment (ROI). One wrong assumption could derail planning efforts and even undermine stakeholder trust in your automation program. 

Even after an automation is live, realizing and sustaining its value to the business remains paramount, much like how the right flooring choice can transform a space and increase the overall value of your home.  

Painting the Vision: Criteria for Hyperautomation Use Case Selection  

Just as selecting that perfect paint color requires meticulous deliberation, prioritizing hyperautomation use cases demands an equally structured approach.  

Let’s break down the art of use case selection and highlight the key attributes that matter: 

• Embrace the Quick Wins: Focus on small, high-impact processes that can quickly benefit from Hyperautomation. These not only set the stage for broader accomplishments but also build confidence among stakeholders. Just look at how minor DIY tweaks can breathe new life into a room within the space of a few days or even hours.  
• Align with Strategic Goals: Your chosen hyperautomation use case should sync with your organization’s strategic objectives. Leverage stakeholder input to understand what the key pain points are and assess how automation can effectively address them. Just as every brushstroke in your DIY project should fit with your long-term home improvement plan. 
• Assess Feasibility and Complexity: Just like DIY, evaluate the situation before diving in. Is the use case repetitive, rule-based, and stable? Is it critical to the business and well-documented? It’s essential to determine if it’s realistic to achieve significant automation benefits within a reasonable timeframe, typically around two months from documentation to go-live for medium complexity processes.  
• Time & Resources: As you sift through potential use cases, ensure that your team has the capabilities to carry out the work and contribute insights. Planning, testing, and deployment rely on input and validation from process owners. Guaranteeing stakeholder availability is key; otherwise, you risk prolonging development and deployment, leading to missed timelines and deliverables. Think of it this way, trying to paint an entire room with a small paintbrush – not only is it inefficient, but it’s also extremely ineffective.  
• Your Technology Toolbox: When you need to fix a creaky door, a wrench is not going to help. Making sure you have the correct tool at hand is key. As you look at various use case candidates, work with your digital / IT teams to identify available technologies and tools. If you already have resources like UiPath or Druid or Power Platform, automating the use case becomes more manageable. However, be careful not to force-fit the use case to the technology – the right solution should always take priority regardless of your existing tools.  
• Potential ROI: Just as you weigh up the investment of time and resources in a DIY project, it’s crucial to evaluate the potential return on investment (ROI) of your hyperautomation use case. Calculate the anticipated benefits against the resources required for implementation. Will the use case reduce costs, enhance quality, improve customer experience, or maybe directly impact your bottom line? Clear measurement of ROI before and after implementation strengthens your initiatives and ensures stakeholder alignment.   

Charting your course  

Whether you’re thinking about a small automation pilot or a large company-wide initiative, both require careful consideration.  

Roboyo can help select the right hyperautomation use case, drawing on our deep expertise and experience in automation strategy. Working closely with your team, we thoroughly analyze your business objectives, pain points, and existing processes. Our goal is to identify potential use cases that align with your strategic goals. Along the way, we provide invaluable insights, implement best practices, and offer dedicated support, to ensure the most optimal outcomes and long-term success for your business.  

Book a meeting today! 

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