Website Page Header - Blue Light Website Page Header - Blue Light

Press Release

Roboyo partners with leading customer service automation provider Cognigy

Feb 24, 2022 | 2 min read

NÜRNBERG, February 24 2022 – Roboyo, the world’s largest Intelligent Automation professional services company, is pleased to announce a new strategic partnership with Cognigy, the leading customer service automation provider.

This exciting collaboration will enable us to provide a superior Conversational AI platform for end-to-end customer service automation driving Next Level enterprise performance.

Cognigy.AI enables speech and message-based interaction based on smart bots in all application areas. This in combination with Robotic Process Automation (RPA) enables the realization of fully automated self-service in customer service, HR, administration and other areas. This innovative approach to process automation means we can help our customers provide 24/7 customer service, in any number of languages, and at a fraction of the cost.

“Roboyo has been at the forefront of the intelligent automation industry since its inception. We closely monitor market developments and only focus on truly outstanding technologies for our customers. The Cognigy Conversational.AI platform is state-of-the-art. It has all the prerequisites and enterprise features to securely and scalably automate customer and employee communications with intelligent voice and chatbots in over 100 languages. With Cognigy.AI and RPA, we are truly offering Next Level automation to our customers.”

Martin Kraft, Chief Growth Officer, Roboyo

Growth champions of the German tech industry


Roboyo and Cognigy are among the world’s fastest-growing technology companies and were both recognized as a growth champion of the German tech industry in the Deloitte Technology Fast 50 Awards.

With a global presence, hundreds of leading brands and many of Germany’s DAX 40 companies among their customers, they’ve also been favorably highlighted by IDC analysts.

Roboyo was named an “IDC Innovator” in December 2021 and Cognigy was ranked as a “Leader” at the forefront of the Conversational AI market in the IDC MarketScape study Cognigy was also recognized by Gartner® as a Leader in the Magic QuadrantTM for Enterprise Conversational AI Platforms.

GARTNER and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

“By partnering with Roboyo, we bring together our world-leading AI technology and Roboyo’s outstanding AI services – both made in Germany and world-class. With Roboyo, we gain a strong implementation partner to drive our growth in the DACH market and internationally. Customers will gain an enormous competitive advantage with Cognigy.AI, and in combination with Roboyo’s RPA know-how in automation, enhance their customer and employee experiences.”

Sascha Poggemann, COO and co-founder of Cognigy.

ABOUT COGNIGY

Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily scalable and pluggable, its low-code platform automates business processes through integrations into backend systems, operates as SaaS and on-premise, and is GDPR compliant. Cognigy’s worldwide client portfolio includes BioNTech, Bosch, Fidelity Life, Lufthansa Group and 500+ other brands. Learn more at cognigy.com.

If you would like to know more about Roboyo’s services, solutions and technologies, our experts can help take your enterprise to the Next Level. Now.

Contact us to book an introductory call.

GET NEXT LEVEL INSIGHTS

Never miss an insight

Get to Next level. NOW.

Get in touch

  • This field is for validation purposes and should be left unchanged.

JOLT

IS NOW A PART OF ROBOYO

Jolt Roboyo Logos Jolt Roboyo Logos

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Jolt Advantage Group.

OKAY

AKOA

IS NOW PART OF ROBOYO

akoa-logo akoa-logo

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired AKOA.

OKAY

LEAN CONSULTING

IS NOW PART OF ROBOYO

In a continued effort to ensure we offer our customers the very best in knowledge and skills, Roboyo has acquired Lean Consulting.

OKAY