DELIVERING NEXT LEVEL PURCHASE ORDER PROCESSING WITH ABBYY

The client’s sales operations team is responsible for processing purchase orders (POs) generated by customers. Their primary task is to enter these POs into SAP to create a Sales Order, which then drives the internal fulfilment of customer requests.

However, the manual process was causing significant challenges. It was slow, repetitive, and time-consuming, leading to high error rates that impacted both productivity and accuracy. To improve efficiency, the client needed a solution that could reduce the burden of manual data entry while enhancing operational precision.

Roboyo’s delivery team partnered with ABBYY to design a solution that would streamline the customer purchase order entry process using intelligent automation. By implementing ABBYY’s advanced document processing technologies, Roboyo enabled its client to automate the extraction and validation of critical data from incoming purchase orders. This integration of AI-powered tools, specifically built for processing business documents, helped accelerate and optimize the data capture process.

The automation brought an 80% reduction in processing time, as documents were validated and entered into the system more efficiently and accurately. The system’s ability to detect and correct errors in real time significantly decreased the occurrence of manual data entry mistakes, which traditionally led to costly delays and issues.

The transformation brought about by Roboyo’s integration of ABBYY’s intelligent automation yielded significant improvements across several key metrics:

• 80% Improvement in Document Processing Efficiency – Customer purchase orders were processed much faster, enabling quicker order fulfilment and more streamlined operations.
• 55% Overall Cost Savings – The reduction in processing time and the need for fewer manual interventions led to a direct decrease in operational costs, enhancing the bottom line.
• >60% Reduction in Manual Data Entry Errors – Automation’s precision dramatically reduced human error, ensuring more accurate data entry and fewer mistakes that could impact downstream processes.

Employees benefited as well, with more time freed up for high-value tasks, such as system optimization and improving customer experiences. With fewer errors and faster processes, end customers enjoyed better service, resulting in improved satisfaction and stronger business relationships.

This successful implementation highlights Roboyo’s expertise in leveraging ABBYY’s intelligent automation solutions to drive real, measurable results. By accelerating order processing, customer orders were fulfilled faster, leading to improved customer satisfaction, reduced operational bottlenecks, and increased business agility.