THESE THREE WORDS SUMMARIZE A DAY SPENT WITH APPIAN AT THEIR ASIA PACIFIC JAPAN CONFERENCE,
of which the Roboyo Group were proud Platinum Sponsors.
We heard speaker after speaker emphasize the need to streamline processes and simplify the applications and technology portfolios that automate them; to enable a better, more mobile, user experience; and to dramatically increase the speed with which solutions can be delivered. The fireside chat session featuring Roboyo Chief Business Officer Dan Cooke and Peter Fox of Queensland Treasury exemplified this.
It was also interesting to hear Ronaldo Jose M. Puno of the Union Bank of the Philippines emphasize the importance of simplification, in the financial services panel. “We had to unlearn things about best of breed”, he stated, so that now with Appian, the bank has a technology stack that it can use to provide 85% of what it needs. “Simplify, simplify, simplify!” commented Ronaldo.
Brandon Beukes of Cigna NZ gave similar advice in the insurance session with solid advice – “Don’t overcomplicate things.”
We’ve seen mobilization emerge with an even stronger role in business success post-Covid, and several of the speakers agreed. With many workers now being based out of the office, the ability to work on any device, anywhere, is essential. User experience is key!
Michelle Hurdle, Manager of Procurement and Supply Chain at Horizon Power, spoke about making her team’s work-life “more rich and rewarding”, and being able to better retain staff as a result.
Understandably with a low-code platform like Appian, there was an emphasis throughout the conference on speed. Speed to access data, speed to integrate, and speed to respond, resulting in competitive advantage through getting to market faster, or simply meeting high profile deadlines. Both Ben Boase of Bendigo Bank, and Peter Fox of Queensland Treasury spoke of being able to meet suddenly imposed expectations, while Ronaldo Puno provided the example of loan approvals that used to take three weeks now taking five minutes.
Underlying the need for simplification, mobilization and speed, was collaboration. Peter Fox emphasized collaboration most strongly out of all the presenters, highlighting the interaction between departments and the partnership with Roboyo that was required to get a highly complex project over the line. As Craig Beattie of Celent put it, “Technology is only part of it – you need to get the organization and culture right too”.
Roboyo’s work alongside Fox’s team at Queensland Treasury was one of the reasons behind our Transformation Award, presented during the conference. We were greatly honored to receive the award that was bestowed in recognition of excellence for the delivery of innovative solutions that have enabled state government departments in streamlining and automating processes and improving the constituent service experience. As Peter Fox said during his fireside chat with Dan Cooke, it was “Quite the build!”
Here at Roboyo, we’re hyperautomation experts – and ready to help you access solutions that create value, generate impact and are designed to take you to the next level.
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