PRESS RELEASE
Roboyo
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Nuremberg, 9 August 2023 Roboyo, the world’s largest hyperautomation company, is proud to announce its partnership with 8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, as a member of the 8×8 Technology Partner Ecosystem. This innovative program empowers customer-first organizations to enhance customer experiences by seamlessly integrating cutting-edge technologies, including leading artificial intelligence (AI) capabilities, into the 8×8 platform.
By joining forces with 8×8 Roboyo is building on their existing capabilities to further democratize next-generation, native integrations, enabling organizations of all sizes to benefit from advanced business intelligence, insights, and analytics without the complexities and exorbitant costs traditionally reserved for large enterprises.
“Our collaboration with 8×8 marks a significant milestone in empowering our clients to transform their contact centers and customer engagements. By making AI-powered solutions easily accessible, we aim to revolutionize customer experiences and provide unmatched value. The partnership aligns with Roboyo’s commitment to next level innovation and excellence in hyperautomation technology. Together, we are excited to shape the future of customer engagement, enabling organizations to leverage cutting-edge solutions that optimize processes, boost efficiency, and drive innovation.”
Derk Weinheimer, CEO, Roboyo
Roboyo looks forward to leveraging the open architecture of the 8×8 XCaaS™ (eXperience Communications as a Service™) platform to offer tailored solutions to customers, eliminating the need for costly custom development and ensuring seamless integrations.
“We are thrilled to partner with Roboyo through the 8×8 Technology Partner Ecosystem. As experts in operationalizing transformative technologies, such as AI, Roboyo can uniquely help enterprises assemble solutions on the 8×8 XCaaS platform to meet and exceed their customer experience goals.”
Victor Belfor, Global Vice President of Business Development and Strategic Partnerships, 8×8, Inc.
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