SCALING AUTOMATION OPERATIONS IN AUTOMOTIVE: HOW OPMOBILITY RECLAIMED 100+ HOURS A MONTH

As OPmobility expanded its automation footprint with 27 UiPath RPA bots supporting business-critical operations—such as financial updates and exchange rate synchronizations in SAP—it became clear that a more advanced approach to monitoring and management was needed. 

While the automations were delivering as intended, day-to-day oversight relied heavily on manual intervention. Teams spent over 100 hours each month checking job statuses, reviewing queues, and responding to exception emails. Without real-time visibility or advanced orchestration, potential issues were often addressed after they had already affected downstream processes.

To scale confidently and meet strict SLA expectations, OPmobility needed a smarter way to enhance visibility, streamline resolution, and enable their automation investments to operate with greater resilience. 

To help OPmobility move from reactive automation management to a resilient, insight-led operations model, Roboyo delivered a phased approach combining strategic support, advanced orchestration, and embedded governance—without disrupting existing UiPath workflows. 

Phase 1: Roboyo’s Managed Services Framework

Roboyo began by implementing its Managed Services model to stabilize operations, introduce automation performance governance, and support SLA-driven execution. This included: 

• Establishing a structured support model for UiPath automation
• Centralizing ticket management, prioritization, and reporting 
• Monitoring process outcomes to identify recurring pain points 
• Acting as an extension of OPmobility’s automation team to scale best practice 

Phase 2: Introducing C TWO’s Universal Orchestration

To further enhance visibility and reduce manual intervention, Roboyo integrated C TWO’s Universal Orchestration platform as a key enabler within the Managed Services model. This added a new layer of intelligence and autonomy to automation operations: 

• Real-time bot health monitoring and diagnostics 
• Autonomous issue detection and self-healing logic—automating resolution paths for nearly 60% of cases that previously required manual oversight 
• Intelligent escalations only when human input was needed 
• Live performance dashboards and SLA tracking 

Phase 3: A Unified, Scalable Automation Operations Model 

With both elements working in harmony, OPmobility achieved a high-performing automation operations model that was proactive, scalable, and insight-driven. Roboyo’s Managed Services continued to lead automation governance and evolution, while C TWO’s orchestration layer delivered 24/7 operational stability.

Together, the solution enabled OPmobility to reclaim over 100 hours per month, improve SLA adherence to 99.6%, and confidently expand their automation footprint—without adding unnecessary complexity or overhead. 

Technology & Methodology Used

• Automation Platform: UiPath
• Roboyo’s Managed Services:
  • Automation performance governance
  • SLA and support operations
  • Continuous improvement and process insights
• Orchestration Layer: C TWO’s Universal Orchestration
  • Real-time bot monitoring
  • Self-healing logic and issue resolution
  • Intelligent escalations
  • Performance analytics

Outcome

The collaboration between Roboyo and OPmobility—enhanced by C TWO’s Universal Orchestration platform—resulted in measurable gains across efficiency, visibility, and operational resilience: 

• 89% reduction in manual intervention, allowing teams to focus on higher-value, strategic initiatives
• 39% increase in proactive issue handling, improving responsiveness and overall system stability
• 99.6% SLA adherence, supporting timely execution of mission-critical automation workflows
• 100+ hours per month reallocated from routine monitoring to forward-looking, impactful work

Together, these results helped OPmobility strengthen trust in its automation program and establish a more scalable, insight-driven foundation for future transformation. 

Roboyo delivered more than advanced orchestration—we became OPmobility’s automation operations partner, helping them enhance, optimize, and scale their UiPath ecosystem through our Managed Services and advanced automation solutions that respected and extended the value of their existing investments. 

Our approach wasn’t about starting over. It was about evolving what was already working—introducing the structure, enhanced monitoring, and resilience needed to manage automation at scale with confidence. 

What sets Roboyo apart:

• Managed Services for Automation at Scale – We provide expert oversight, monitoring, and governance to ensure your automation delivers consistent ROI—freeing your team to focus on strategic work. 
• Technology-Agnostic Execution – We integrate the right tools and partners to solve complex business challenges
• Operational Resilience by Design – We focus on performance, transparency, and always-on reliability
• Long-Term Strategic Partnership – We embed with your teams to drive sustainable transformation and measurable outcomes
• End-to-End Automation Expertise – From orchestration to governance, we design scalable operating models that drive measurable efficiency gains and enterprise-wide impact—regardless of where you are in your automation journey. 

At Roboyo, we don’t just manage automation. We unlock its full potential.