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HOW TEST AUTOMATION CAN MAKE YOUR BUSINESS MORE RESILIENT: LESSONS FROM THE RECENT MICROSOFT OUTAGE

Jul 22, 2024 | 2 min read
Andreas Obermair
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Andreas Obermair

In a tech-driven world, IT outages are a nightmare. The recent Crowdstrike outage and the dreaded ‘blue screen of death’ it caused is a perfect example of how dependent we’ve become on digital services both as consumers and businesses. Whether you were catching a flight or in the middle of a critical project, you would probably have lost access to the Microsoft based IT that was supposed to make it all so streamlined. Whilst we don’t know exactly what testing Crowdstrike carried out, this got us thinking about how crucial it is to have strong systems in place to keep our businesses running smoothly, and one of the best ways to do this is through test automation.

Why IT Outages matter 

An IT outage happens when a system or service goes down. It can be caused by a lot of things like hardware issues, software bugs, network problems, or even human error. The impact? Major headaches. Businesses lose productivity, revenue, and sometimes even customer trust. The Microsoft outage was a wake-up call for many businesses that weren’t prepared for such a disruption.

What Exactly is Test Automation?

In simple terms, Test Automation means using tools and scripts to automatically test your software. Unlike manual testing, which needs someone to run tests, automated tests can run on their own and check a lot more scenarios quickly and consistently like are your SaaS solutions working properly. This helps catch problems early, ensuring your systems stay reliable and robust.

How Test Automation Boosts Business Resilience 

  1. Catching Problems Early: Automated tests can run continuously, spotting issues before they become big problems. This means your team can fix things before they cause a major outage, keeping your business running smoothly.
  2. Thorough Testing: Automated tests cover a wide range of scenarios, including those tricky edge cases that are easy to miss with manual testing. This thorough approach helps prevent unexpected failures, making your systems more reliable.
  3. Consistency is Key: Automated tests provide a consistent environment every time they run. This consistency helps identify real issues instead of false alarms caused by human error, ensuring your operations remain steady.
  4. Fast Feedback: Automated testing gives instant feedback on the system’s health after updates or changes. Quick feedback means problems can be addressed immediately, reducing downtime, and keeping your business productive.

Learning from the Microsoft Outage

The Microsoft outage showed us how important test automation can be. Here’s how it could have made a difference:

Invest In Stability

Investing in test automation is more important than ever. It’s about keeping your business running smoothly, protecting your revenue, and maintaining customer trust. By leveraging test automation, you can build a resilient business ready to face any IT challenges that come your way, ensuring you stay ahead of the competition.

At Roboyo, we have an army of test automation experts equipped with a comprehensive framework designed to enhance your business using advanced technology platforms like UiPath. And if you’re unsure about your current setup, we’ll assess your test organization and benchmark it against best practices.

Book a meeting with us today and look forward to a more stable IT future.

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