The Education sector has been put through its paces in recent years. Global and local challenges have forced higher education institutions to innovate and transform to deliver new value for students – new and old – and staff members. As student and staff demands grow, intelligent automation can be the key technological initiative to enhance operational efficiency and deliver cost savings across institutions.
Higher Education Institutions (HEIs) across the globe have made investments in Robotic Process Automation (RPA), intelligent document processing, and conversational AI, including chatbots. These institutions have seen positive outcomes across various areas, including finance, human resources, and student services.
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