{"id":35424,"date":"2022-07-08T18:31:10","date_gmt":"2022-07-08T17:31:10","guid":{"rendered":"https:\/\/roboyo.global\/?p=35424"},"modified":"2024-06-07T17:04:50","modified_gmt":"2024-06-07T16:04:50","slug":"6-formas-de-empezar-con-chatbots-y-voicebots","status":"publish","type":"post","link":"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/","title":{"rendered":"6 formas de empezar con chatbots y voicebots\u00a0"},"content":{"rendered":"\n\n<section  data-loaded data-nav-transparent\n    class=\"hero-header-3 hero-header-3--left hero-header-3--no-cat \">\n    <div class=\"hero-header-3__wrapper\">\n        <div class=\"hero-header-3__video hero-header-3__video--overlay\">\n                                    \n    \n            <div class=\"hero-header-3__image\" data-lazy=\"1\">\n            <img decoding=\"async\" src=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/pavan-trikutam-71CjSSB83Wo-unsplash-min-scaled.jpg\" alt=\"\" loading=\"eager\" fetchpriority=\"high\">\n        <\/div>\n                                                            <\/div>\n        <div class=\"hero-header-3__container\">\n            <div class=\"hero-header-3__content\">\n                \n                                                <h1 class=\"hero-header-3__subtitle\">\n                    <span>Casos de uso de la IA conversacional: 6 formas de empezar con chatbots y voicebots <\/span>\n                <\/h1>\n                \n                                <div class=\"hero-header-3__reading\">\n                    <span>\n                        Jul 8, 2022 |\n                    <\/span>\n                                        <span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> 5<\/span> <span class=\"rt-label rt-postfix\">min leer<\/span><\/span>                                    <\/div>\n                            <\/div>\n                    <\/div>\n                <div class=\"hero-header-3__gradient hero-header-3__gradient--overall\"\n            style=\"background: linear-gradient(, rgb() 0%, rgb() 100%)\">\n        <\/div>\n            <\/div>\n<\/section>\n\n<div class=\"post-info\">\n    <div class=\"post-info__container\">\n        \r\n<a href=\"https:\/\/roboyo.global\/es\/author\/roboyo\/\" class=\"author \">\r\n            \n    \n            <div class=\"author__image\" data-lazy >\n                            <img decoding=\"async\" loading=\"lazy\" data-lazy-placeholder src=\"https:\/\/roboyo.global\/app\/uploads\/2021\/07\/Roboyo-Avatar-1.png\" alt=\"Roboyo\">\n                                        <img loading=\"lazy\" data-lazy-full=\"https:\/\/roboyo.global\/app\/uploads\/2021\/07\/Roboyo-Avatar-1.png\" alt=\"Roboyo\">\n                    <\/div>\n            <div class=\"author__content\">\r\n            <h6 class=\"author__title\">Autor<\/h6>\r\n            <p class=\"author__name\">Roboyo<\/p>\r\n        <\/div>\r\n    <\/a>        \r\n<div class=\"share share--cpt\">\r\n    <p class=\"share__title\">COMPARTIR INSIGHT<\/p>\r\n    <ul class=\"share__socials share--cpt\">\r\n                                <li target=\"_blank\" class=\"share__social share__social--linkedin\">\r\n                <a href=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/&#038;title=6 formas de empezar con chatbots y voicebots\u00a0\" target=\"_blank\">\r\n                    <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fab\" data-icon=\"linkedin-in\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\">\r\n<path fill=\"currentColor\" d=\"M100.28 448H7.4V148.9h92.88zM53.79 108.1C24.09 108.1 0 83.5 0 53.8a53.79 53.79 0 0 1 107.58 0c0 29.7-24.1 54.3-53.79 54.3zM447.9 448h-92.68V302.4c0-34.7-.7-79.2-48.29-79.2-48.29 0-55.69 37.7-55.69 76.7V448h-92.78V148.9h89.08v40.8h1.3c12.4-23.5 42.69-48.3 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         <a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/&#038;text=6 formas de empezar con chatbots y voicebots\u00a0\" target=\"_blank\">\r\n                    <svg width=\"1200\" height=\"1227\" viewBox=\"0 0 1200 1227\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path d=\"M714.163 519.284L1160.89 0H1055.03L667.137 450.887L357.328 0H0L468.492 681.821L0 1226.37H105.866L515.491 750.218L842.672 1226.37H1200L714.137 519.284H714.163ZM569.165 687.828L521.697 619.934L144.011 79.6944H306.615L611.412 515.685L658.88 583.579L1055.08 1150.3H892.476L569.165 687.854V687.828Z\" \/>\n<\/svg>                <\/a>\r\n            <\/li>\r\n                                <li target=\"_blank\" class=\"share__social share__social--mail\">\r\n                <a href=\"mailto:?body=https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/&#038;subject=Insights del siguiente nivel de Roboyo\" target=\"_blank\">\r\n                    <svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"envelope\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\" class=\"\"><\/path><\/svg>                <\/a>\r\n            <\/li>\r\n                    <\/ul>\r\n<\/div>    <\/div>\n    <div class=\"post-info__progress\"><\/div>\n<\/div>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fd869d  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fd869d {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fd869d {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fd869d {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fd869d {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<p>En el mundo digital actual los clientes tienen grandes expectativas. Quieren que los servicios est\u00e9n disponibles las 24 horas del d\u00eda, que los problemas se resuelvan r\u00e1pidamente y que se utilice el canal que ellos prefieran para comunicarse contigo.&nbsp;&nbsp;<\/p>\n\n\n\n<p>En muchos mercados, esa puede ser la diferencia entre generar o perder ventas. Una investigaci\u00f3n de <a href=\"https:\/\/www.bain.com\/insights\/the-five-disciplines-of-customer-experience-leaders\/\" target=\"_blank\" rel=\"noreferrer noopener\">Bain &amp; Company<\/a>, por ejemplo, descubri\u00f3 que una excelente experiencia del cliente (CX) se asociaba con ingresos que crec\u00edan entre un 4% y un 8% por encima de su mercado.&nbsp;<\/p>\n\n\n\n<p>Estad\u00edsticas como \u00e9sta podr\u00edan ser el resultado de que las empresas aborden la CX directamente, aunque tambi\u00e9n podr\u00eda ser porque toman en cuenta la experiencia de los empleados, que, como sugiere la investigaci\u00f3n de <a href=\"https:\/\/www.glassdoor.com\/research\/employee-customer-satisfaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">Glassdoor<\/a>, puede estar relacionada a su vez con una mejor CX. Se descubri\u00f3 que un aumento de 1 punto en la valoraci\u00f3n de la empresa por parte de Glassdoor est\u00e1 asociado a un aumento de 1,3 puntos en la satisfacci\u00f3n del cliente. Una victoria para todos.&nbsp;<\/p>\n\n\n\n<p>No es de extra\u00f1ar, por tanto, que haya habido un crecimiento tan r\u00e1pido de la <a href=\"https:\/\/roboyo.global\/es\/tecnologias\/ia-conversacional\/\">IA conversacional<\/a>, ya que las empresas buscan mejorar las experiencias de los empleados y de los clientes.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Sin importar si la comunicaci\u00f3n a trav\u00e9s de un chatbot es s\u00f3lo por texto, por tel\u00e9fono o mediante una soluci\u00f3n de IoT (Internet de las cosas) como Amazon Alexa, la IA conversacional permite a los humanos interactuar con las m\u00e1quinas de la forma m\u00e1s natural: hablando.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Tiene sentido considerar esta tecnolog\u00eda para tu propio negocio, pero \u00bfpor d\u00f3nde empezar?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>En Roboyo, te sugerimos que empieces con unos cuantos casos de uso sencillos, y que como objetivo te propongas ser productivo con ellos primero. A partir de ah\u00ed, puedes ampliar la IA conversacional.&nbsp;<\/p>\n\n\n\n<p>En este blog, te damos seis consejos sobre c\u00f3mo encontrar los mejores casos de uso para tu negocio, para empezar de manera exitosa con la IA conversacional.&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fd8e7c  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fd8e7c {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fd8e7c {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fd8e7c {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fd8e7c {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-1-pregunta-a-tus-usuarios\"><strong>1. Pregunta a tus usuarios<\/strong><\/h6>\n\n\n\n<p>Empieza por las necesidades de tus usuarios. Pueden ser tus clientes -a los que puedes llegar mediante un grupo de discusi\u00f3n o una encuesta- o pueden ser tus empleados. En cualquier caso, invol\u00facralos lo antes posible en el proyecto.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Recomiendo reunir a un conjunto diverso de usuarios en un primer taller, y preguntarles lo siguiente:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00bfC\u00f3mo trabajas cada d\u00eda, o c\u00f3mo interact\u00faas con nosotros?&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00bfCu\u00e1ndo necesitas informaci\u00f3n\/ayuda pero no la obtienes con la suficiente rapidez?&nbsp;<\/li>\n\n\n\n<li>Cu\u00e9ntanos cu\u00e1les son los retos y desaf\u00edos en tu actividad diaria, o en tu trato con nosotros.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Te sorprender\u00e1 la cantidad de ideas que surgen al involucrar constantemente a los usuarios en tu pensamiento. Estas ideas servir\u00e1n de base para los siguientes pasos.&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fd9961  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fd9961 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fd9961 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fd9961 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fd9961 {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-2-toma-la-oportunidad-mas-accesible-nbsp\"><strong>2. Toma la oportunidad m\u00e1s accesible<\/strong>&nbsp;<\/h6>\n\n\n\n<p>Una vez que tengas unos cuantos casos de uso entre los que elegir, determina cu\u00e1les vas a poner en pr\u00e1ctica primero. En este momento, se trata del arte de lo posible. \u00bfC\u00f3mo puedes empezar de la mejor manera?&nbsp;<\/p>\n\n\n\n<p>Una simple matriz de impacto\/esfuerzo (v\u00e9ase el diagrama siguiente) puede ser suficiente para tu evaluaci\u00f3n inicial. Intenta centrarte en los casos de uso de alto impacto pero de bajo esfuerzo, es decir, los &#8220;triunfos r\u00e1pidos&#8221;.&nbsp;<\/p>\n\n\n\n<p>Dicho esto, para evitar tropiezos y trabajar con eficacia, tambi\u00e9n tendr\u00e1s que tener en cuenta otros criterios, como la normativa, la arquitectura inform\u00e1tica, las restricciones de seguridad inform\u00e1tica, el proceso empresarial existente y las consideraciones culturales.&nbsp;&nbsp;<\/p>\n\n\n\n<p>En Roboyo, podemos ayudarte a determinar en qu\u00e9 casos de uso de la IA conversacional debes centrarte, y cu\u00e1les deben abordarse m\u00e1s adelante por las razones mencionadas.&nbsp;&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fd9e8b  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fd9e8b {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fd9e8b {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fd9e8b {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fd9e8b {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1-1024x1024.png\" alt=\"MATRIZ DE IMPACTO\/ESFUERZO\" class=\"wp-image-36828\" style=\"width:627px;height:627px\" srcset=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1-1024x1024.png 1024w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1-300x300.png 300w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1-150x150.png 150w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1-768x768.png 768w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-1.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\"><strong>MATRIZ DE IMPACTO\/ESFUERZO<\/strong><\/figcaption><\/figure>\n<\/div>\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fdd9b8  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fdd9b8 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fdd9b8 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fdd9b8 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fdd9b8 {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-3-entender-lo-que-es-posible\"><strong>3. Entender lo que es posible<\/strong><\/h6>\n\n\n\n<p>La inform\u00e1tica ha evolucionado r\u00e1pidamente en los \u00faltimos a\u00f1os y la IA conversacional no es una excepci\u00f3n. Ahora estamos lejos de los simples chatbots basados en palabras clave; en su lugar, podemos desarrollar complejos sistemas de IA conversacional, capaces de simular conversaciones naturales mediante una mezcla de IA y procesos basados en reglas.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Podemos construir una IA conversacional que comprenda el significado de las expresiones libres con extrema precisi\u00f3n. Con plataformas eficientes de c\u00f3digo bajo, podemos implementar varios casos de uso r\u00e1pidamente y llevarlos a producci\u00f3n en semanas.&nbsp;&nbsp;<\/p>\n\n\n\n<p>En Roboyo, podemos ofrecer una visi\u00f3n general de las posibilidades de la IA conversacional moderna en una demostraci\u00f3n en directo. Para descubrir de qu\u00e9 es capaz la IA conversacional, ponte en <a href=\"https:\/\/roboyo.global\/es\/contacto\/\">contacto con nosotros<\/a> hoy mismo.&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fde320  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fde320 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fde320 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fde320 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fde320 {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\"><strong>4. Hacer m\u00e1s que s\u00f3lo responder preguntas<\/strong>&nbsp;<\/h6>\n\n\n\n<p>La capacidad de la IA conversacional para entender con precisi\u00f3n las peticiones del usuario abre un amplio abanico de posibilidades para apoyarle.&nbsp;<\/p>\n\n\n\n<p>Supongamos que una empleada quiere saber c\u00f3mo puede pedir una nueva computadora. El di\u00e1logo con un chatbot podr\u00eda ser el siguiente:&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fdeb59  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fdeb59 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fdeb59 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fdeb59 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fdeb59 {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2-1024x1024.png\" alt=\"Chatbot conversation\" class=\"wp-image-36817\" style=\"width:521px;height:521px\" srcset=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2-1024x1024.png 1024w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2-300x300.png 300w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2-150x150.png 150w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2-768x768.png 768w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-2.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fdf972  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fdf972 {\r\n    height: 50px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fdf972 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fdf972 {\r\n        height: 25px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fdf972 {\r\n        height: 25px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<p>Una forma m\u00e1s inteligente de gestionar esta solicitud es no limitarse a proporcionar al usuario un enlace al formulario de pedido, sino gestionar todo el proceso de pedido para el usuario:<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fdfec2  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fdfec2 {\r\n    height: 50px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fdfec2 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fdfec2 {\r\n        height: 25px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fdfec2 {\r\n        height: 25px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3-1024x1024.png\" alt=\"Chatbot conversation\" class=\"wp-image-36821\" style=\"width:521px;height:521px\" srcset=\"https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3-1024x1024.png 1024w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3-300x300.png 300w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3-150x150.png 150w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3-768x768.png 768w, https:\/\/roboyo.global\/app\/uploads\/2022\/07\/SP-3.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fe0b53  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fe0b53 {\r\n    height: 50px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fe0b53 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fe0b53 {\r\n        height: 25px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fe0b53 {\r\n        height: 25px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<p>En el \u00faltimo di\u00e1logo, la empleada recibe una ayuda r\u00e1pida para su solicitud y no tiene que rellenar formularios en otro lugar que requieren mucho tiempo.&nbsp;&nbsp;<\/p>\n\n\n\n<p>En segundo plano, la IA conversacional podr\u00eda activar un bot de <a href=\"https:\/\/roboyo.global\/es\/tecnologias\/automatizacion-robotica-de-procesos\/\">automatizaci\u00f3n de procesos rob\u00f3ticos<\/a> (RPA) para que se encargue del proceso, o crear directamente el pedido en otro sistema.&nbsp;<\/p>\n\n\n\n<p>Esto ser\u00eda un primer paso de un simple chatbot a un asistente virtual -y, dado que el chatbot se combina con otras tecnolog\u00edas como la RPA, ser\u00eda parte de tu viaje hacia la hiperautomatizaci\u00f3n.&nbsp;<\/p>\n\n\n\n<p>En la hiperautomatizaci\u00f3n varias tecnolog\u00edas automatizadas pueden conectarse entre s\u00ed, ayud\u00e1ndote a obtener beneficios de mayor nivel de la automatizaci\u00f3n inteligente y a satisfacer las necesidades de los usuarios de forma m\u00e1s fluida. Tambi\u00e9n es posible, por supuesto, conectar los nuevos procesos automatizados con tus sistemas inform\u00e1ticos existentes.&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fe150e  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fe150e {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fe150e {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fe150e {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fe150e {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\"><strong>5. Empieza por lo peque\u00f1o, pero piensa en grande<\/strong>&nbsp;<\/h6>\n\n\n\n<p>Una visi\u00f3n tiene poder de irradiaci\u00f3n &#8211; y define tus ambiciones para un producto excelente, tanto interna como externamente. Una vez que tengas una visi\u00f3n, puedes planificar tu proyecto de IA conversacional desglos\u00e1ndolo en plan de trabajo concreto, casos de uso y tareas individuales.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Est\u00e1 perfectamente bien empezar con casos de uso m\u00e1s peque\u00f1os, siempre y cuando encajen con tu plan de trabajo y estrategia. Un caso de uso de este tipo podr\u00eda ser un chatbot que responda a preguntas, o uno que agende autom\u00e1ticamente citas para tus clientes con tu personal.&nbsp;<\/p>\n\n\n\n<p>Este enfoque te ayuda a proporcionar r\u00e1pidamente algo de valor para tus usuarios en pocas semanas.&nbsp;<\/p>\n\n\n\n<p>Una vez establecida la base el chatbot puede evolucionar, a\u00f1adi\u00e9ndole m\u00e1s funciones.&nbsp;&nbsp;<\/p>\n\n\n\n<p>A largo plazo, podr\u00edas estar trabajando en el camino hacia la hiperautomatizaci\u00f3n. Evidentemente la soluci\u00f3n adecuada no ser\u00e1 la misma para todas las organizaciones, y la forma en que la IA conversacional se conecte con otras tecnolog\u00edas automatizadas depender\u00e1 de los objetivos empresariales.&nbsp;<\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fe2049  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fe2049 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fe2049 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fe2049 {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fe2049 {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\n<h6 class=\"wp-block-heading\"><strong>6. Pregunta a Roboyo<\/strong>&nbsp;<\/h6>\n\n\n\n<p>En Roboyo podemos ayudarte a utilizar la IA para mejorar la satisfacci\u00f3n y la fidelidad de los clientes, y llevar tu empresa al siguiente nivel, ahora.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Para m\u00e1s informaci\u00f3n sobre c\u00f3mo la IA conversacional puede ayudarte a conseguirlo, ponte en <a href=\"https:\/\/roboyo.global\/es\/contacto\/\">contacto con nosotros<\/a>.&nbsp;<\/strong><\/p>\n\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fe291e  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fe291e {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fe291e {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fe291e {\r\n        height: 50px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fe291e {\r\n        height: 50px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\r\n<section  data-loaded class=\"insights-cta\" data-block=\"appeal\/insights\">\r\n    <div class=\"insights-cta__container\">\r\n        <div class=\"insights-cta__content\">\r\n                            <h2 class=\"insights-cta__title\">P\u00c1SATE AL SIGUIENTE NIVEL<\/h2>\r\n                                        <p class=\"insights-cta__text\">No te pierda nuestros insights<\/p>\r\n                    <\/div>\r\n        <div class=\"insights-cta__form  form-style\">\r\n                        <script type=\"text\/javascript\">var gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,initializeOnLoaded:function(o){gform.domLoaded&&gform.scriptsLoaded?o():!gform.domLoaded&&gform.scriptsLoaded?window.addEventListener(\"DOMContentLoaded\",o):document.addEventListener(\"gform_main_scripts_loaded\",o)},hooks:{action:{},filter:{}},addAction:function(o,n,r,t){gform.addHook(\"action\",o,n,r,t)},addFilter:function(o,n,r,t){gform.addHook(\"filter\",o,n,r,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,n){gform.removeHook(\"action\",o,n)},removeFilter:function(o,n,r){gform.removeHook(\"filter\",o,n,r)},addHook:function(o,n,r,t,i){null==gform.hooks[o][n]&&(gform.hooks[o][n]=[]);var 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value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\n\t\t                                    <\/div>\r\n    <\/div>\r\n<\/section>\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f47fedd1d  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f47fedd1d {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f47fedd1d {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f47fedd1d {\r\n        height: 0px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f47fedd1d {\r\n        height: 0px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\r\n\r\n<section  data-loaded\r\n    class=\"posts-stacked container--1644-small-mobile posts-stacked--quarter  posts-stacked--light\"\r\n    data-block=\"appeal\/related-posts\">\r\n        <h2 class=\"posts-stacked__title\">Contenido Relacionado<\/h2>\r\n\r\n    <div class=\"posts-stacked__posts\">\r\n        \n<article class=\"posts-stacked__post--related posts-stacked__post card card--post card--post-repeater card--light\">\n  \n  \n    \n            <div class=\"card__image card__image--center card__image--\" data-lazy >\n                            <img decoding=\"async\" loading=\"lazy\" data-lazy-placeholder src=\"https:\/\/roboyo.global\/app\/uploads\/2022\/05\/drew-graham-s4dfrh7hdDU-unsplash-small-150x150.png\" alt=\"Automatizaci\u00f3n inteligente en un mundo pospand\u00e9mico\">\n                                        <img loading=\"lazy\" data-lazy-full=\"https:\/\/roboyo.global\/app\/uploads\/2022\/05\/drew-graham-s4dfrh7hdDU-unsplash-small.png\" alt=\"Automatizaci\u00f3n inteligente en un mundo pospand\u00e9mico\">\n                    <\/div>\n      <div class=\"card__body  \">\n    <h3 class=\"card__title\">Automatizaci\u00f3n inteligente en un mundo pospand\u00e9mico<\/h3>\n                  <div class=\"card__content card__content--no-shave\">En un mundo post-pand\u00e9mico, las organizaciones est\u00e1n utilizando la Automatizaci\u00f3n Inteligente para cre&#8230;<\/div>\n          <a class=\"card__link\" href=\"https:\/\/roboyo.global\/es\/blog\/automatizacion-inteligente-en-un-mundo-post-pandemico\/\"><\/a>\n        <\/div>\n<\/article>\n<article class=\"posts-stacked__post--related posts-stacked__post card card--post card--post-repeater card--light\">\n  \n  \n    \n            <div class=\"card__image card__image--center card__image--\" data-lazy style=\"background-color: #f1f1f1;\">\n                                        <img loading=\"lazy\" data-lazy-full=\"https:\/\/roboyo.global\/app\/uploads\/2023\/03\/jonas-leupe-o0A5BpHxziU-unsplash-1024x683.jpg\" alt=\"Redes Sociales: Validaci\u00f3n De Datos Al Siguiente Nivel\">\n                    <\/div>\n      <div class=\"card__body  \">\n    <h3 class=\"card__title\">Redes Sociales: Validaci\u00f3n De Datos Al Siguiente Nivel<\/h3>\n                  <div class=\"card__content card__content--no-shave\">Descubra c\u00f3mo la mayor empresa de medios sociales del mundo agiliz\u00f3 su validaci\u00f3n de datos para oracle&#8230;<\/div>\n          <a class=\"card__link\" href=\"https:\/\/roboyo.global\/es\/casos-de-exito\/redes-sociales-validacion-de-datos-al-siguiente-nivel\/\"><\/a>\n        <\/div>\n<\/article>\n<article class=\"posts-stacked__post--related posts-stacked__post card card--post card--post-repeater card--light\">\n  \n  \n    \n            <div class=\"card__image card__image--center card__image--\" data-lazy style=\"background-color: #f1f1f1;\">\n                                        <img loading=\"lazy\" data-lazy-full=\"https:\/\/roboyo.global\/app\/uploads\/2023\/03\/ilse-driessen-QdECiEXGCBU-unsplash-1024x683.jpg\" alt=\"Utilidades: Validaci\u00f3n De Facturas Duplicadas Al Siguiente Nivel\">\n                    <\/div>\n      <div class=\"card__body  \">\n    <h3 class=\"card__title\">Utilidades: Validaci\u00f3n De Facturas Duplicadas Al Siguiente Nivel<\/h3>\n                  <div class=\"card__content card__content--no-shave\">Descubra c\u00f3mo Roboyo cre\u00f3 una soluci\u00f3n RPA que ayud\u00f3 a un importante proveedor de servicios p\u00fablicos&#8230;<\/div>\n          <a class=\"card__link\" href=\"https:\/\/roboyo.global\/es\/casos-de-exito\/utilidades-validacion-de-facturas-duplicadas-al-siguiente-nivel\/\"><\/a>\n        <\/div>\n<\/article>\n<article class=\"posts-stacked__post--related posts-stacked__post card card--post card--post-repeater card--light\">\n  \n  \n    \n            <div class=\"card__image card__image--center card__image--\" data-lazy style=\"background-color: #f1f1f1;\">\n                                        <img loading=\"lazy\" data-lazy-full=\"https:\/\/roboyo.global\/app\/uploads\/2023\/03\/berkeley-communications-WEDDt-u3q3o-unsplash-1024x683.jpg\" alt=\"Ofreciendo Un Procesamiento De Reclamaciones De Siguientenivel\">\n                    <\/div>\n      <div class=\"card__body  \">\n    <h3 class=\"card__title\">Ofreciendo Un Procesamiento De Reclamaciones De Siguientenivel<\/h3>\n                  <div class=\"card__content card__content--no-shave\">C\u00f3mo Roboyo ayud\u00f3 a una agencia de reclamaciones a agilizar sus procesos mediante la implantaci\u00f3n de u&#8230;<\/div>\n          <a class=\"card__link\" href=\"https:\/\/roboyo.global\/es\/casos-de-exito\/ofreciendo-un-procesamiento-de-reclamaciones-de-siguientenivel\/\"><\/a>\n        <\/div>\n<\/article>    <\/div>\r\n    <\/section>\n\n<div aria-hidden=\"true\" class=\"appeal-spacer appeal-spacer--69e2f4800ace4  appeal-spacer--transparent\">\r\n<style>\r\n\/* Ultrawide *\/\r\n.appeal-spacer--69e2f4800ace4 {\r\n    height: 75px;\r\n}\r\n\r\n\/* Desktop *\/\r\n@media (max-width: 1920px) {\r\n    .appeal-spacer--69e2f4800ace4 {\r\n        height: 75px;\r\n    }\r\n}\r\n\r\n\/* Laptop *\/\r\n@media (max-width: 1024px) {\r\n    .appeal-spacer--69e2f4800ace4 {\r\n        height: 0px;\r\n    }\r\n}\r\n\r\n\/* Mobile *\/\r\n@media (max-width: 767px) {\r\n    .appeal-spacer--69e2f4800ace4 {\r\n        height: 0px;\r\n    }\r\n}\r\n<\/style>\r\n<\/div>\r\n\n\n\r\n\r\n<section  data-horizontal-hide data-loaded class=\"cta cta--none cta--  async-load\" data-block=\"appeal\/cta\">\r\n    \r\n    <div class=\"cta__container container--edge-to-edge\">\r\n                    <h2 class=\"cta__title\">ALCANZA EL NEXT LEVEL. NOW.<\/h2>\r\n                        <div class=\"cta__button\">\r\n                            \n<a\n    class=\"cta__link modal-button link--dark link--dark-blue  link link--primary link--internal\"\n    href=\"#cta\"     aria-label=\"Contact Us: CONT\u00c1CTANOS\"    data-loaded\n>\n  <div>\n          <i><\/i>\n        <span>CONT\u00c1CTANOS<\/span>\n      <\/div>\n<\/a>                    <\/div>\r\n    <\/div>\r\n    <div class=\"cta__modal\">\r\n        \r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"<p>\u00bfEst\u00e1s interesado en la IA conversacional, pero a\u00fan necesitas entender los casos de uso y las ventajas empresariales? Markus Benedikt, nuestro experto en IA conversacional y aprendizaje autom\u00e1tico, ofrece una gu\u00eda pr\u00e1ctica para empezar, y explica c\u00f3mo puede ayudar Roboyo. <\/p>\n","protected":false},"author":1,"featured_media":35256,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"topic":[1122,872],"industry":[945],"function":[1121],"wf_post_folders":[],"class_list":["post-35424","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria","topic-ai-es","topic-rpa-es","industry-bienes-de-consumo-minoristas","function-todos-los-departamentos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 formas de empezar con chatbots y voicebots\u00a0 - Roboyo<\/title>\n<meta name=\"description\" content=\"\u00bfEst\u00e1s interesado en la IA conversacional, pero a\u00fan necesitas entender los casos de uso y las ventajas empresariales?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 formas de empezar con chatbots y voicebots\u00a0\" \/>\n<meta property=\"og:description\" content=\"\u00bfEst\u00e1s interesado en la IA conversacional, pero a\u00fan necesitas entender los casos de uso y las ventajas empresariales?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\" \/>\n<meta property=\"og:site_name\" content=\"Roboyo\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-08T17:31:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-07T16:04:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/roboyo.global\/app\/uploads\/2022\/06\/pavan-trikutam-71CjSSB83Wo-unsplash-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"benappeal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"\u00bfEst\u00e1s interesado en la IA conversacional, pero a\u00fan necesitas entender los casos de uso y las ventajas empresariales?\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"benappeal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\"},\"author\":{\"name\":\"benappeal\",\"@id\":\"https:\/\/roboyo.global\/es\/#\/schema\/person\/10b2d348e3e6a8c473154d75ad49b3e6\"},\"headline\":\"6 formas de empezar con chatbots y voicebots\u00a0\",\"datePublished\":\"2022-07-08T17:31:10+00:00\",\"dateModified\":\"2024-06-07T16:04:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\"},\"wordCount\":1305,\"image\":{\"@id\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/roboyo.global\/app\/uploads\/2022\/06\/pavan-trikutam-71CjSSB83Wo-unsplash-scaled.jpg\",\"articleSection\":[\"Sin categor\u00eda\"],\"inLanguage\":\"es-ES\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\",\"url\":\"https:\/\/roboyo.global\/es\/blog\/6-formas-de-empezar-con-chatbots-y-voicebots\/\",\"name\":\"6 formas de empezar con chatbots y voicebots\u00a0 - 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