Academy

Business Analyst Training

What you will learn

This course provides a profound insight into Robotic Process Automation (RPA) and the E2E management of RPA implementations with a combination of theory and practical exercises. It includes a detailed potential analysis, in which results include estimated benefits and implementation effort and the creation of a PDD (Process Design Document) alongside other project attributes.

Requirements:

  • Recommended: 2 years of experience as a business analyst or process owner.
  • Strong analytical thinking
  • Process mapping background
  • Good understanding of IT and business processes – represents the gap between developers and process experts
  • Lean Six Sigma certification and/or process improvement background is a plus
Technical Requirements:

  • Notebook with the following software installed:
  • MS Word and Excel
  • PDF viewer
  • MS Team for Business when conducting virtual training.
Contents / Modules:

  • Introduction to automation: concepts, common roles, key success factors.
  • Market trends and vendor landscape: development of RPA markets, competitor landscape, automation trends
  • Automation spectrum: differentiation from competing & from complementary technologies (RPA, BPM, IDP/ OCR, NLP, low-code, IVR, chatbot)
  • E2E methodology: process discovery (overview, process mining, task mining, business case fundamentals), process definition & optimization, test case development and UAT preparation, process development, go-live and hypercare
  • Operations: support, value creation and management
  • Citizen Developer Concept
  • Technical Module: High-level platform overview and bot development demo.
Upon successful completion the participant can:

  • Act in his/her role as a bridge between the technical teams and the business departments in the organization
  • Have a good understanding of automation knowledge in the organization
  • Perform the qualification and quantification of opportunities for automation
  • Undertake the creation of detailed process descriptions (post-optimization) and walkthroughs that can be used directly for artifact development
  • Collect test data and test cases as part of process definition
  • Validate change requests
  • Perform benefit quantifications after RPA deployment in collaboration with business intelligence teams
Instructors
Alexander Kreil Alexander Kreil
Senior Consultant

Alexander Kreil

Regina Strobl Regina Strobl
Automation Senior Consultant

Regina Strobl

Gero Parzefall Gero Parzefall
Automation Senior Consultant

Gero Parzefall

Book Your Place

Payment Options

Payment can be made via invoice.

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